How Botimum Renders URLs in Slack

When writing a stand-up report, users often include URLs from their work platforms, such as JIRA, GitHub, Zendesk, SAP, or others. To make these reports more readable, Botimum automatically enhances how URLs appear in Slack. Instead of displaying the full URL, Botimum shows a concise “slug” for supported links, keeping your stand-up updates clean and easy to follow.

What Is a “Slug”?
A slug is a short, descriptive label that replaces the full URL. It makes links more concise and user-friendly while still being clickable.

Supported URLs

JIRA Ticket

Example: https://botimum.atlassian.net/browse/TEST-123
Display URL: TEST-123

Zendesk Ticket

Example: https://botimum.zendesk.com/agent/tickets/123
Display URL: 123

Freshdesk Ticket

Example: https://botimum.freshdesk.com/a/tickets/123
Display URL: 123

ClickUp Task

Example: https://app.clickup.com/t/123/TEST-123
Display URL: TEST-123

MyJetBrains YouTrack Issue

Example 1: https://botimum.myjetbrains.com/youtrack/issue/TEST-123
Display URL 1: TEST-123
Example 2: https://botimum.myjetbrains.com/youtrack/issue/TEST-123/this-is-a-test-ticket
Display URL 2: this-is-a-test-ticket

YouTrack Ticket

Example 1: https://botimum.youtrack.cloud/issue/TEST-123
Display URL 1: TEST-123
Example 2: https://botimum.youtrack.cloud/tickets/TEST-123/this-is-a-backend-ticket
Display URL 2: this-is-a-backend-ticket

GitHub Issue

Example: https://github.com/botimumcom/webapp/issues/146
Display URL: 146

Asana Task

Example: https://app.asana.com/0/123456789/987654321
Display URL: 987654321

ServiceNow Ticket

Example: https://botimum.service-now.com/nav_to.do?uri=incident.do?sys_id=9d385017c611228701d22104cc95c371
Display URL: 9d385017

Trello Card

Example 1: https://trello.com/c/123456789
Display URL 1: 123456789
Example 2: https://trello.com/c/123456789/1-test-card
Display URL 2: 1-test-card

Redmine Issue

Example: https://redmine.botimum.com/issues/123
Display URL: 123

Bugzilla Issue

Example: https://bugzilla.botimum.com/show_bug.cgi?id=123
Display URL: 123

Monday.com Item

Example: https://botimum.monday.com/boards/123456789/pulses/987654321
Display URL: 987654321

Azure DevOps Work Item

Example: https://dev.azure.com/botimum/Project/_workitems/edit/123
Display URL: 123

GitLab Issue

Example: https://gitlab.botimum.com/botimum/webapp/-/issues/123
Display URL: 123

GitHub Pull Request

Example: https://github.com/botimum/Backend/pull/1889
Display URL: PR-1889

GitLab Merge Request

Example: https://gitlab.com/botimum/clients/sdks/web/-/merge_requests/43
Display URL: MR-43

Salesforce Case

Example: https://botimum.my.salesforce.com/5001a00000XyZ1A
Display URL: 5001a00000XyZ1A

Google Sheets Document

Example: https://docs.google.com/spreadsheets/d/1M3m2VBlFvFqusueQsGoE-JDT5TS3HtXT7ZNbisrcdtU/edit?gid=0#gid=0
Display URL: Sheet-1M3m2VBl

Google Docs Document

Example: https://docs.google.com/document/d/1VfJJjbji-sVwlnS6XH8UgXt7MQuZf7YdJgOMmfqKYlg/edit?tab=t.0#heading=h.l3a5j3cq5ijo
Display URL: Doc-1VfJJjbj

By automatically generating slugs for supported URLs, Botimum ensures your Slack conversations stay clear, concise, and professional. If you’d like to support additional URLs, please contact us at hi@botimum.com. For any other questions or customization, our support team is here to help! 😊