Common Technical Issues and Solutions

While using Botimum, you may encounter some common issues. Here are a few scenarios and their solutions:

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If a Channel Not Found

If you receive a message indicating that a channel cannot be found, it could be due to one of the following reasons:

• Channel Deletion: The channel may have been deleted. In this case, you will need to recreate the channel or select a different active channel for your check in/out or poll.
• Channel Archived: The channel may have been archived. You can unarchive the channel or choose an alternative active channel to continue using Botimum.

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If Bot Removed from Channel:

If @Botimum has been removed from the channel accidentally, you will need to invite the bot back into the channel using the /invite @Botimum command.

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If a workflow Not Triggered:

Please contact us if Botimum doesn’t work as expected. We will investigate the issue and provide a solution.